Legal & policies

Tradie Texts policies

How Tradie Texts handles your account, your callers’ data, AI-assisted SMS, billing and your rights under Australian law.

Terms of Service
The agreement that governs your use of Tradie Texts, including billing and your compliance obligations.
Privacy Policy
How we collect, use, disclose and protect personal information under the Privacy Act and the APPs.
SMS Consent & Opt-Out
How missed-call recovery SMS works, AI disclosure, and STOP/START opt-out handling under the Spam Act.
AI Disclosure
How Tradie Texts uses AI to answer missed calls and how that use is disclosed to callers.
Refund & Cancellation
Trials, cancellation, plan changes, refunds and your Australian Consumer Law rights.
Data Retention & Deletion
How long we keep personal information and how access, correction and deletion requests are handled.